太夸张了,HO怎么办事的?快点去给HO写个信吧,同时打电话催促
If you need your passport or another document urgently, please use the following address:
Immigration and Nationality Directorate
Passport Hotline
15th Floor
Lunar House
40 Wellesley Road
Croydon
CR9 2BYplease give the following details in your letter:
• the applicant's full name, date of birth and nationality
• the Recorded or Special Delivery number
• the date on which the application was posted or made in person
• the Home Office reference if you have one.
另外建议投诉HO服务:
If you want advice on how to make a complaint about the service you have received from the Immigration and Nationality Directorate please telephone 0870 241 6523 or visit our website at
www.ind.homeoffice.gov.ukYou may complain, in writing, to:
IND Complaints Unit
PO Box 1384
Croydon
CR9 3YJOr email us at:
ind.cu@homeoffice.gsi.gov.ukPlease note that we are currently only able to accept complaints in writing.